Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the AutoReveals platform, including our website at autoreveals.com, our applications, our application programming interfaces, and all related software, tools, data, and services (collectively, the “Service”). The Service is provided by AutoReveals, Inc., a Delaware corporation (“AutoReveals,” “we,” “our,” or “us”).

By accessing or using the Service, by clicking to accept these Terms, or by permitting any person to use the Service under your account or your organization’s account, you agree to be bound by these Terms. If you do not agree, do not access or use the Service.

1. Acceptance and Eligibility

1.1 Binding agreement. These Terms are a legally binding agreement between you and AutoReveals. We may modify them as described in Section 19. Your continued use of the Service after a modification takes effect constitutes acceptance of the modified Terms.

1.2 Business use only. The Service is offered to automobile dealerships, dealer principals, buyers, and acquisition staff (each, a “Dealer”) for legitimate business purposes related to vehicle sourcing and acquisition. You may not use the Service for personal, household, or consumer purposes.

1.3 Age. You must be at least 18 years old to use the Service, and you represent and warrant that you are.

1.4 Authority to bind your organization. If you use the Service on behalf of a dealership, business, or other organization (an “Organization”), you represent and warrant that you are authorized to act for, and to bind, that Organization to these Terms. In that case, “you” refers to both you and the Organization, and the Organization is responsible for all activity under its account.

1.5 Approval-based access. Access to the Service may be subject to our review and approval. We may grant, deny, condition, suspend, or revoke access at our discretion.

2. Accounts, Organizations, and Security

2.1 Registration. To use the Service you must register an account and provide accurate, current, and complete information, including a name, email address, and, where applicable, a verified phone number. You agree to keep your information accurate and up to date.

2.2 Organizations, seats, and roles. The Service is organized around multi-user Organizations. Each Organization may include multiple members occupying assigned seats, subject to the limits of the Organization’s subscription plan. Members hold roles (for example, owner or buyer) that determine their permissions. Organization owners and administrators may invite members, assign roles, manage seats, configure settings, and remove members, and are responsible for the members they authorize and for those members’ compliance with these Terms. Activity within an Organization may be visible to that Organization’s owners and administrators.

2.3 Account security. You are responsible for safeguarding your credentials and for all activity under your account or your Organization’s account. Keep your credentials confidential, do not share your account with unauthorized persons, and notify us promptly at legal@autoreveals.com of any suspected unauthorized access. We are not liable for losses arising from unauthorized use of your account that results from your failure to maintain the security of your credentials.

3. The Service

AutoReveals is a sourcing and workflow tool that helps Dealers find, evaluate, and pursue used-vehicle purchase opportunities. Depending on your subscription plan, the Service may include features such as: aggregation of publicly available vehicle listings from online marketplaces, with search, filtering, saved searches, and recommendations; standing searches, watches, and alerts; wholesale and retail market value estimates, vehicle history information, vehicle specifications, deal scoring, and market analytics, each derived from third-party data providers and/or AutoReveals’ own models; an AI assistant that answers questions and produces analysis; an AI buyer agent that, within the guardrails you set, can draft and send messages to sellers and negotiate on your behalf (see Section 5); and a unified inbox and coordination tools for conversations with sellers through your connected accounts.

We may add, change, or remove features at any time, and some features are available only on certain plans and are subject to plan-based limits and controls.

4. Connected Marketplace Accounts

4.1 You connect and operate your own accounts. Certain features require you to connect one or more of your own marketplace accounts to the Service so that the Service can send and receive communications, and check for replies, at your direction. When you connect an account, you authorize us to access and use the associated session information solely to operate those features on your behalf. You operate the Service using your own connected accounts and credentials, and you direct all communications sent through them.

4.2 Your representations. By connecting a marketplace account you represent and warrant that: (a) the account is yours, or you are fully authorized to use it and to authorize us to act through it at your direction; (b) your connection and use of that account through the Service comply with that marketplace’s terms of service, community standards, and automation and messaging rules; and (c) you will not use the Service through a connected account in any manner that violates the rights of any third party or any applicable law.

4.3 Your responsibility. As between you and AutoReveals, you are responsible for your connected accounts and for all communications sent through them, and for compliance with the terms of the platforms you use. You may disconnect a connected account at any time.

5. The AI Buyer Agent — Acting at Your Direction

5.1 What the agent does. When you enable it, the AI buyer agent (the “Agent”) acts at your direction and on your behalf to pursue a vehicle. Within the guardrails you configure, the Agent can draft and send messages to sellers, make and advance offers along an offer ladder you define, and respond to seller replies. Communications the Agent sends on your behalf are sent from your own connected account. You are the sender of record for every communication the Agent transmits on your behalf.

5.2 You are responsible for what the Agent does. You acknowledge and agree that the Agent acts as your agent and at your direction. You are solely and fully responsible for: (a) every communication the Agent sends through your connected account, including its content, tone, timing, and frequency; (b) every offer, counteroffer, and commitment made through the Service, and any resulting obligation; (c) the guardrails and configuration you set, including target, ceiling, and walk-away parameters, maximum-offer limits, the offer ladder, send caps, approval thresholds, and stop signals; and (d) compliance with all applicable laws and platform rules in connection with your use of the Agent (Section 5.4). We do not control, pre-approve, or guarantee the content of any communication the Agent generates, the outcome of any negotiation, or whether you will acquire any vehicle or obtain any particular price. All offers are your offers, and all communications are your communications.

5.3 Human oversight and controls. The Service provides controls that let you supervise the Agent, which, depending on your plan and configuration, may include: modes that determine how much autonomy the Agent has, including modes that require your approval before a communication is sent; approval workflows in which a proposed communication or offer is held for a human approver to approve, modify, or reject before it is sent; pricing guardrails that only narrow — never widen — the maximum the Agent will offer for a given run; and take-over and pause controls that let you interrupt the Agent and assume manual control. You are responsible for selecting an appropriate level of oversight for your business and for monitoring the Agent’s activity. The availability of these controls does not shift responsibility for the Agent’s actions away from you.

5.4 Your compliance obligations for outreach. You are responsible for ensuring that all communications sent through the Service — by you or by the Agent at your direction — comply with applicable law and the rules of the platform through which they are sent. This includes, without limitation:

• Honesty. You must not use the Service to misrepresent your identity, impersonate another person, or deceive any recipient, and you are responsible for any disclosure required by law, including any obligation to disclose that a communication is automated or generated with the assistance of artificial intelligence.
• Communications laws. You are responsible for compliance with applicable anti-spam, telemarketing, and electronic-communications laws and with the recipient platform’s messaging and automation rules.
• Platform terms. You are responsible for ensuring that your use of connected accounts and automated messaging complies with the terms of the platforms you use.
• Offers. You must not make offers you are not authorized or prepared to honor.

You assume all risk arising from communications sent on your behalf and agree to indemnify us for claims arising from them (Section 17).

5.5 No guaranteed outcome. The Agent and all related valuation, scoring, and classification features are tools that assist your decision-making. We do not guarantee that the Agent will reach any recipient, obtain a reply, secure a vehicle, achieve any price, or avoid bad actors. Automated classifications, scores, and verdicts are estimates and may be wrong.

6. Third-Party Data, Valuations, and Estimates

6.1 Marketplace listings and no affiliation. Vehicle listings, photos, descriptions, prices, and seller information available through the Service originate from third-party online marketplaces and other third-party sources, which are independent of AutoReveals. AutoReveals is not affiliated with, sponsored by, endorsed by, or officially connected to Facebook, Meta, OfferUp, Craigslist, KSL, Apple, or any other third-party platform, marketplace, or data provider. All product names, logos, and trademarks are the property of their respective owners and are used for identification only. Your use of, and reliance on, listings and data available through the Service is subject to the applicable third parties’ own terms, and it is your responsibility to comply with them. We do not verify, and do not guarantee the accuracy, completeness, legality, availability, or condition of, any third-party listing, or the identity or trustworthiness of any seller.

6.2 Valuations, history, and vehicle data are estimates. Market value estimates, vehicle history information, vehicle specifications, deal scores, and vehicle-identification data available through the Service are derived from third-party data providers and/or AutoReveals’ own models. This information: (a) is provided “AS IS” and “AS AVAILABLE,” for informational purposes only; (b) may be incomplete, out of date, or inaccurate; (c) is an estimate, not a guarantee, appraisal, certification, or warranty of value, condition, history, or fact; and (d) does not constitute financial, investment, appraisal, legal, or tax advice. You are responsible for independently verifying any vehicle’s value, history, condition, title status, and identity before relying on it or completing any transaction. We disclaim all liability arising from your reliance on this information.

6.3 Automated classification. The Service uses automated processing and machine-learning models to classify listings and sellers and to generate guidance. These outputs are estimates, are known to produce errors including false positives, and should not be treated as definitive. You remain responsible for your own decisions; where you want a human to review an automated determination, the Service’s human-in-the-loop controls (Section 5.3) are available.

7. Subscriptions, Fees, and Billing

7.1 Plans and fees. The Service is offered on paid subscription plans, each with its own features, seat limits, and usage limits, as described at the point of purchase. By selecting a paid plan you agree to pay the applicable fees.

7.2 Payment processing. Except for purchases made through a mobile app store (Section 7.3), subscription payments are processed by our third-party payment processor. We do not store full payment-card numbers; card data is handled by the processor, whose terms and privacy policy apply to that processing. You authorize us and our processor to charge your designated payment method for the fees and any applicable taxes.

7.3 App-store purchases. If you purchase or manage a subscription through a mobile app store, that purchase may be processed by the app-store operator. In that case, billing, renewal, cancellation, and refunds are governed by the app-store operator’s terms and policies, you must manage the purchase through your app-store account, and we may be unable to issue refunds for purchases made through the app store.

7.4 Renewal, cancellation, and refunds. Subscriptions are billed on a recurring basis according to your selected plan and, unless expressly offered on a non-renewing basis, renew automatically at the end of each billing period until cancelled. You may cancel through your account’s billing settings (or, for app-store purchases, through your app-store account); cancellation takes effect at the end of the then-current billing period unless otherwise stated. Except where required by law or expressly stated in a written offer, fees are non-refundable. Fees are exclusive of taxes, and you are responsible for applicable taxes other than taxes on our net income. We may change fees and plan features on a prospective basis, with notice as required by law.

7.5 Trials and promotions. We may offer free trials or promotional pricing. Unless stated otherwise, at the end of a trial the plan converts to the applicable paid plan and your payment method is charged until you cancel. Trial and promotional terms are subject to the specific offer.

8. Acceptable Use

You agree not to, and not to permit any member or other person to:

• use the Service for any unlawful purpose or in violation of any applicable law or regulation;
• use the Service to harass, defraud, deceive, threaten, or harm any person, including any seller;
• send unlawful, unsolicited, or spam communications, or violate anti-spam, telemarketing, or platform messaging rules;
• misrepresent your identity or affiliation, or impersonate any person or entity, in any communication sent through the Service;
• connect a marketplace account you are not authorized to use, or use the Service in violation of a third-party platform’s terms;
• resell, sublicense, rent, or provide the Service or its data to any third party, or use the Service to build or improve a competing product or dataset;
• scrape, crawl, copy, harvest, or extract data from the Service, or access the Service through automated means other than the features and interfaces we provide;
• reverse engineer, decompile, or attempt to derive source code from any part of the Service, except to the extent this restriction is prohibited by law;
• attempt to gain unauthorized access to the Service, other accounts, or our systems, or interfere with or disrupt the Service or its infrastructure;
• circumvent any usage limit, seat limit, rate limit, or security measure; or
• upload or transmit malicious code or harmful content.

We may investigate and take action, including suspension or termination, for any violation of this Section.

9. Intellectual Property

9.1 Our property. The Service — including its software, design, user interfaces, logos, trademarks, models, and the valuations, scores, analyses, and other outputs we generate — is owned by AutoReveals or its licensors and is protected by intellectual-property laws. Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes during your subscription. We reserve all rights not expressly granted.

9.2 Third-party materials. Listings, photos, descriptions, and other materials that originate from third parties are the property of their respective owners and providers and remain subject to their rights and terms. We make no claim of ownership to third-party materials, and nothing in these Terms grants you any right in them beyond what those owners permit.

9.3 Your data. As between you and AutoReveals, you retain your rights in the data and configuration you submit to the Service (for example, your preferences, guardrails, and notes). You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, and use that data as necessary to provide, secure, and improve the Service and to comply with law.

9.4 Feedback. If you submit feedback or suggestions about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback without obligation or compensation to you.

10. Copyright and Intellectual-Property Complaints

We respect the intellectual-property rights of others and expect users to do the same. If you believe that material available through the Service infringes your copyright or other intellectual-property rights, please send a written notice to our designated agent at legal@autoreveals.com that includes: (a) your physical or electronic signature; (b) identification of the work claimed to be infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to locate it (for example, a URL); (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized by the rights holder, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or authorized to act on the rights holder’s behalf. We respond to valid notices as required by applicable law, provide a counter-notification process where applicable, and may remove or disable access to material and terminate the accounts of repeat infringers in appropriate circumstances.

11. Data Products and API Access

If AutoReveals makes a data feed, dataset, or application programming interface available to you as a separate product (“Data Products”), your use of the Data Products is subject to these Terms and to any additional data-license or order terms we provide, which control in the event of a conflict as to the Data Products. Except as expressly permitted by those additional terms, you may not resell, redistribute, sublicense, or re-export the Data Products or any data obtained from them; may not use them to create a competing or derivative dataset or product; may not reverse engineer them; may not exceed the applicable usage, rate, or volume limits; and may not attempt to re-identify any individual from any aggregated or de-identified data. All Data Products, and all intellectual-property rights in the data, the API, and our valuations and scores, remain owned by AutoReveals. The Data Products are provided “AS IS” and for informational purposes only, without any warranty of accuracy, completeness, timeliness, or non-infringement; you are solely responsible for your use of them and may not use them in violation of any third party’s rights or any applicable law. We may audit compliance, and may throttle, suspend, or terminate access for any breach.

12. Security

We implement administrative, technical, and physical safeguards designed to protect the information we process, including access controls and encryption in transit. No system is completely secure, however, and you are responsible for maintaining the security of your credentials and connected accounts. You acknowledge that you use the Service at your own risk. We will handle security incidents and any required notifications in accordance with applicable law and our Privacy Policy.

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we handle information. By using the Service, you acknowledge the practices described there. You are responsible for ensuring that your use of the Service, including the data you input and the communications you send, complies with applicable privacy and data-protection laws.

14. Term, Suspension, and Termination

These Terms remain in effect while you use the Service or maintain an account. We may suspend or terminate your or your Organization’s access, in whole or in part, at any time, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent, abusive, or unlawful activity, created risk or legal exposure for us, or failed to pay fees, or as otherwise permitted by law. You may stop using the Service and cancel your subscription as described in Section 7.4. Upon termination, your right to access the Service ends; we may delete or retain your data in accordance with our Privacy Policy and applicable law. Sections that by their nature should survive termination — including Sections 5, 6, 9, 10, 11, and 15 through 21 — will survive.

15. Disclaimer of Warranties

We do not warrant that: the Service will be uninterrupted, timely, secure, or error-free; any listing, valuation, history, specification, or seller information is accurate, complete, current, or reliable; any vehicle is available, genuine, or as described, or that any seller is legitimate; the Agent will reach any seller, obtain any reply, secure any vehicle, or achieve any price; any AI-generated content, classification, score, or verdict is accurate or free from error; or that any third-party platform, data provider, or service provider will remain available. No advice or information obtained from the Service creates any warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUTOREVEALS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS INCLUDES, WITHOUT LIMITATION, DAMAGES ARISING FROM: your or the Agent’s communications, offers, or negotiations with sellers; your reliance on any listing, valuation, history, specification, score, classification, or AI-generated content; any vehicle transaction, dispute, or interaction with a seller or third-party platform; your connected accounts or configuration; unauthorized access to your account; or service interruptions, errors, or loss of data.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (for example, liability for fraud, gross negligence, or willful misconduct). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

17. Indemnification

You agree to indemnify, defend, and hold harmless AutoReveals and its officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: any communication, offer, or message sent through the Service by you or by the Agent at your direction, including any claim that it was unlawful, deceptive, unauthorized, harassing, or violated any anti-spam, telemarketing, consumer-protection, or platform rule; your use of listings, data, or Data Products obtained through the Service, including any claim arising from your use of connected accounts or automated messaging; your violation of these Terms, of any applicable law, or of any third-party platform’s terms; your configuration choices and any offer, commitment, or transaction resulting from them; your violation of the rights of any third party, including any seller, data subject, or platform; and any transaction or dispute with a seller or third party. We may assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate.

18. Governing Law and Dispute Resolution

18.1 Informal resolution. Before bringing a formal claim, you agree to first contact us at legal@autoreveals.com and attempt in good faith to resolve the dispute informally.

18.2 Governing law. These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules, and by applicable U.S. federal law.

18.3 Venue. Except as otherwise required by law, you and AutoReveals agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in the State of Delaware, and you and AutoReveals consent to the personal jurisdiction of those courts.

18.4 Class-action waiver. To the maximum extent permitted by law, you and AutoReveals agree that any dispute will be brought in an individual capacity only, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

18.5 Jury-trial waiver. To the maximum extent permitted by applicable law, you and AutoReveals each waive any right to a trial by jury in any dispute arising out of or relating to these Terms or the Service.

19. Changes to These Terms

We may modify these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where required by law or reasonably practicable, provide additional notice (for example, by email or in the Service). Changes are effective when posted or on the effective date we specify. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service.

20. Mobile App Store Additional Terms

If you access the Service through an application obtained from the Apple App Store, the following additional terms apply and, to the extent of any conflict with respect to that app, control: these Terms are between you and AutoReveals only, not with Apple, and Apple is not responsible for the app or its content; Apple has no obligation to provide maintenance or support for the app; to the maximum extent permitted by law, Apple has no warranty obligation with respect to the app; Apple is not responsible for addressing any claims relating to the app, including product-liability, legal-or-regulatory-compliance, and consumer-protection claims; in the event of any third-party claim that the app or your use of it infringes that third party’s intellectual-property rights, AutoReveals, not Apple, is responsible for the investigation, defense, settlement, and discharge of that claim; you represent that you are not located in a country subject to a U.S. Government embargo or designated as terrorist-supporting, and are not on any U.S. Government restricted-party list; Apple and its subsidiaries are third-party beneficiaries of these Terms as they relate to your use of the app and may enforce them; and your use of the app must comply with the applicable app-store terms of use.

21. General

• Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and otherwise limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
• No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, financing, or sale of assets.
• Entire agreement. These Terms, together with our Privacy Policy and any order or plan terms and any additional Data Product terms, constitute the entire agreement between you and AutoReveals regarding the Service and supersede all prior agreements on the subject.
• Relationship. Nothing in these Terms creates a partnership, joint venture, or employment relationship between you and AutoReveals, except that you authorize the Agent to act on your behalf as described in Section 5.
• Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including loss of access to third-party data sources, platforms, or networks, third-party platform or account restrictions, and infrastructure, connectivity, or service-provider failures.

22. Contact

Questions about these Terms may be sent to:

• General and support: support@autoreveals.com
• Legal and intellectual-property notices: legal@autoreveals.com
• AutoReveals, Inc., 244 Fifth Avenue, Suite 1722, New York, NY 10001
• Phone: (845) 769-8460

By using AutoReveals, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.