Frequently asked questions
Have questions? We’re here to help.
Where do the listings come from?
Private sellers on Facebook Marketplace, OfferUp, Craigslist, and KSL, plus dealer inventory on AutoTrader, CarGurus, Cars.com, and Edmunds. Every listing nationwide lands in one deduplicated feed, usually within about 15 minutes of being posted.
How does the valuation work?
Every car is priced against live wholesale transactions for its exact year, make, model, and mileage. More than 8 million transactions stand behind the values, and the spread is on the card before anyone messages the seller.
What about titles and vehicle history?
Salvage, rebuilt, and lien flags surface directly in the feed. Full history reports run on demand from any listing, and when a private listing has no VIN, the plate is read from the photos and resolved automatically.
How does the negotiation agent work?
You arm Saif AI on a car with a price ladder and a hard maximum. It opens the conversation, answers questions, and works the price. It can never offer above your ceiling, it respects quiet hours, and you can take over any thread instantly.
How do owner and buyer roles work?
Owners write the buying plan (segments, caps, quotas) and hold approval authority. Buyers work inside that plan and send deals up for a one tap verdict. Every cap is enforced by the platform.
Do you store our passwords?
No. You sign in on the vendor’s own page inside an isolated browser. We keep an encrypted session, scoped to one tool and revocable in a tap. Saif never sees or types a password, and MFA is always yours.
Which plans are there?
Find covers sourcing and valuation. Reach adds messaging and Saif AI. Close adds the full team and verdict machinery. Plans are month to month, and every seat includes Saif AI.
Is there a mobile app?
Yes. The iOS app carries the same feed, numbers, and threads. Approve a draft or a verdict from the lot, and the desk updates the same second.
What does it take to get started?
A 15 minute demo on live data for your market. Bring a make, a model, and a price point; we will show you what posted near you today and what it is worth at wholesale.
Still have questions?
Can’t find the answer you’re looking for? Ask Saif for an instant one, or talk to a person on the team.